COVID-19 Payment Breaks: Active engagement and tailored sustainable solutions remain the Central Bank’s priorities
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As mentioned in our recent briefing (COVID-19 Payment Breaks: Looking back, and looking ahead), most borrowers began to roll-off payment breaks granted under the March 2020 industry-wide scheme at the end of September 2020. That coincided with the 21 September 2020 announcement by the European Banking Authority (EBA) that it would phase out its Guidelines on legislative and non-legislative moratoria on loan repayments applied in the light of the COVID-19 crisis (the Guidelines). The beneficial regulatory treatment set out in the Guidelines continued to apply to all eligible payment breaks granted before 30 September 2020 to avoid any sudden need to re-classify the relevant loans as in forbearance.
EBA Reactivates Guidelines
The EBA announced last week that it is reactivating the Guidelines, which will remain in place until 31 March 2021. These Guidelines were relevant to the five Irish retail banks that granted payment moratoria under the industry-wide scheme announced in March 2020, as that scheme was a “general payment moratorium” for the purposes of the Guidelines. The Irish scheme closed to new applications on 30 September 2020, meaning that there is no “general payment moratorium” in place in Ireland at the moment to which the reactivated Guidelines apply. Instead, the focus in Ireland is on active lender-borrower engagement, and the implementation of appropriate and sustainable solutions on a case-by-case basis.
Central Bank Expects Active Engagement and Sustainable Solutions
In June 2020, the Central Bank of Ireland (Central Bank) confirmed its supervisory expectations to the CEOs of the regulated lenders that offered payment breaks. Active engagement with borrowers, transparent communication, and the timely identification of appropriate and sustainable solutions for borrowers who remain in financial difficulties were its key focus areas. For more information, read our briefing: COVID-19: Payment Breaks – Central Bank Confirms Supervisory Expectations.
Central Bank Deputy Governor Ed Sibley clarified in a speech on 28 September 2020 that there was no regulatory impediment to lenders offering further payment breaks on financiaa case-by-case basis after 30 September 2020, provided that it is appropriate to do so. He also highlighted that the Central Bank expects the boards and senior management of all regulated lenders to ensure that those lenders are proactively engaging with retail and SME borrowers to assess repayment capacity and establish whether additional forbearance is needed, and whether the relevant loan can be restructured or otherwise resolved.
The Central Bank reiterated those messages last week, and highlighted the EBA’s observation that where repayments are postponed, suspended or reduced for long periods, borrowers who encounter severe financial difficulties are less likely to receive the immediate, tailored advice and support that they need. It noted that approximately 24,000 borrowers remained on payment breaks at the end of October 2020, and that this number continued to reduce in November 2020 (payment breaks were granted for > 220,000 loans under the Irish industry-wide scheme (> 152,000 of those loans were to Irish borrowers)).niamh
The importance of early lender-borrower engagement and tailored solutions was also emphasised by the Banking & Payments Federation (Ireland) (BPFI) last week. The BPFI also took the opportunity to remind borrowers that while payment breaks granted under the March 2020 industry-wide scheme did not need to be recorded on the Central Credit Register, other payment breaks and alternative repayment arrangements do now need to be recorded.
The Central Bank previously signalled that regulated lenders can expect intrusive engagement to ensure that they are meeting the Central Bank’s expectations regarding the treatment of borrowers in financial difficulties. It noted last week that regulated lenders have increased their capacity and capability to support, on a case-by-case basis, borrowers impacted by the COVID-19 pandemic. For borrowers whose loan arrears are with regulated lenders, this, together with the well-capitalised nature of the Irish banking sector, and the well-embedded arrears handling processes in place across the relevant regulated lenders in line with their obligations under the Consumer Protection Code, the Code of Conduct on Mortgage Arrears and the SME Regulations should provide some comfort as we head into a period where residential and commercial loan arrears may increase considerably. The picture is less clear however for SME or commercial borrowers whose loan arrears are with unregulated lenders.
 For further information on the EBA Guidelines, read our earlier briefings: COVID-19: EBA Guidelines on Payment Moratoria, COVID-19: EBA Guidelines on Payment Moratoria: Application to Securitisations and COVID-19: EBA extends application of Guidelines on Payment Moratoria.
 See our earlier briefings for further details: COVID-19: Supports announced for affected customers of banks and other lenders and COVID-19: Payment Breaks Extended to Six Months.