AI Statement
The deployment of artificial intelligence (AI) aligns with our ambitions around innovation and our purpose to provide all-round excellence in the law firm experience, for both clients and our people.
AI allows us to adapt to our clients’ changing legal needs and to serve their interests even better, now and in the future. It also underpins our commitment to constantly explore smarter and more efficient ways of working. In doing so, we ensure data security and compliance with our ethical standards and legal obligations. This statement explains our approach in more detail.
Our AI applications
We currently use several AI tools which support our lawyers and staff as follows:
- File analysis and document review: Supporting the review of large volumes of documents by helping structure material, surface potentially relevant passages, and highlight patterns or inconsistencies that warrant closer human review.
- Text generation and standardisation: Assisting with the preparation of first drafts and standard language, drawing on existing precedents and templates, so lawyers can spend more time refining advice and applying judgment.
- Summaries: Supporting the preparation of working summaries to help lawyers and clients get to key points more efficiently.
- Automation of routine tasks: Automating tasks, freeing up more time for complex high-value and client-specific strategies where human input remains essential.
- Developing new services: Supporting the development of new AI‑enabled service offerings (including managed and alternative delivery models), where technology is used to support scalable, repeatable legal services with appropriate lawyer oversight.
Our key safeguards
We apply strict safeguards when deploying AI:
- Confidentiality and data security: Use is restricted to Arthur Cox-licensed AI tools, ensuring that data remain within a closed and secured digital environment (in the European Economic Area) and are not used to train AI models.
- Human autonomy: AI supports but never replaces our experts’ independent judgement. Human involvement is the norm and is ensured by having a ‘human in the loop’ (for tasks or work products) or a ‘human on the loop’ (for automated processes). Our lawyers remain ultimately responsible for the work processes and final products at all times.
- Quality: AI contributes to quality improvements and will never compromise our target quality level.
- Ethics and sustainability: We are mindful of the ethical dimensions and social impact of AI. This is reflected in our selection criteria and internal code of conduct.
- Transparency: We are open about our AI use and are happy to answer any questions in that regard. However, for confidentiality reasons, we do not allow audits of our applications.
- Governance and risk management: Our procurement and use of AI tools is governed by a robust governance framework. This involves performing vendor assessments (including AIIA, DPIA and IT security assessments), applying internal rules of conduct based on the ‘human in the loop’ principle, facilitating mandatory training and clear instructions to promote AI literacy, monitoring and complying with laws and regulations, and implementing sound incident management.
Working together on innovation
We regard AI not just as a technology, but as an opportunity to develop new ways of collaborating with our clients and other partners. Every contribution counts – together, we create solutions that deliver added value.
We are still in a largely exploratory phase, gaining experience with AI while building the necessary skills and knowledge. This requires the commitment and development of everyone at Arthur Cox.
Our conviction
We believe in the power of ‘collaborative intelligence’, which combines human qualities (such as creativity, empathy, ethical thinking and contextual understanding) and AI qualities (such as speed, scalability, pattern recognition and data analysis) to accomplish more than would be possible alone.
AI contributes to what really matters: making our clients and people successful by working collaboratively on key legal solutions for businesses moving forward.