Business Services

AV Co-ordinator

Title:  AV Co-ordinator

Reporting to: IT Director

Role Overview: This is an exciting hands on role in a fast-paced environment, working closely with our IT, Events and Client Services Teams to support the day-to-day Audio visual and Video Conferencing requirements across the Firm.

Key Responsibilities:

  • Provide AV Support and maintenance for the firm’s client suite as well as internal meeting rooms.
  • Provide video/audio conference setup and support, ensuring all sites are connected on time and receiving / transmitting good video and audio and operating at an optimal level at all times.
  • Support all live events, including both client and internal events.
  • Partner with the Events team to plan and develop AV strategies for all on-site events.
  • Coordinate vendors and outside technical support for events.
  • Manage the VC administration, user consultation and co-ordination of support staff at other offices.
  • Understand and leverage existing company infrastructure to provide solutions to the business and recommend new systems, when required.
  • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD displays.
  • Troubleshoot hardware of the Cisco video conferencing equipment, diagnosing issues and providing solutions.
  • Film and edit corporate events when required.

Experience and requirements:

  • At least 2-3 years’ experience in a similar role with excellent Technical knowledge of web conferencing solutions and AV & VC equipment from major brands with an up-to-date understanding of the AV marketplace including products and trends.
  • Excellent customer service focus and client communication skills. This includes a heightened sense of customer focus at all times to include the AV team as well as internal and external clients.
  • Ability to work under pressure to deliver.
  • Flexibility to accommodate a changing work schedule and/or business. 
  • Excellent verbal and written communication skills
  • Excellent problem solving and troubleshooting skills
  • Excellent organizational skills and the ability to work on multiple projects
  • Good understanding of IT and networks as well as Microsoft Office including Excel, Word and PowerPoint.
  • Cisco experience, and other industry and manufacturer certifications or training are desirable and not essential.
  • Experience in film/editing for corporate events is desirable and not essential.
  • Knowledge of Camtasia editing software or similar software is desirable and not essential.

Arthur Cox is an equal opportunities employer

To make an application please submit your CV to